Françaisupdated on 07/02/2020
Introduction
This privacy policy may be modified or supplemented at any time to follow any legislative, regulatory, jurisprudential or technological development. That’s why the update date is clearly stated on the page. In addition, the Internet user must keep informed of these possible modifications, as a result.
What is the GDPR?
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing the directive 95/46 / EC (general data protection regulation).
To find out more: https://www.cnil.fr/fr/reglement-europeen-protection-donnees
Who are we ?
What personal data is collected?
When you access our site for the first time, you are informed of the use of cookies and a link to this data protection declaration. By checking the box “I accept”, you accept cookies as well as the personal data processing policy.
If you simply visit the site, the data collected is anonymous, it is used only for the purpose of visit statistics.
On the other hand, if you create an account or place an order on the site, you will be required to enter various personal data:
- Your first and last name
- Your postal address, postal code and city
- Your email
- Your phone number
- How are they collected?
This personal information is transmitted by:
- registration forms
- order forms
- contact forms
What purpose ?
The processing of your personal information may relate to:
- Processing and tracking your order
- Information and / or promotion
- Statistics and audience measurement (in the latter case, the elements collected anonymously are: IP addresses, pages visited, connection times, operating system)
Right of rectification or deletion
Access to your customer account allows you to exercise the right of rectification independently on the site. And regarding the right of deletion, you can use it by contacting us:
- By mail : Domaine de la Tourade,1215 Route de Violès 84190 Gigondas (France)
- By email : latourade@hotmail.fr
- By telephone : +33 490 709 109
Transmission of your personal data
The site remains the sole recipient of this information. They are never transmitted to a third party, in any form whatsoever. No marketing of personal data of visitors and users of the site can be considered.
Storage periods of your data
Your personal information is kept for a maximum of 3 years.
How we protect your data
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- SSL (Secure Sockets Layer) protocol
- Access management – authorized person
- Login password
- Firewalls
We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions.
Payment by credit card
We use the services of Crédit Agricole’s secure E-transactions platform to obtain payment for our products for sale.
Scope
When the user makes a payment, he sends the following information to E-transactions:
- The name of the bank card holder
- Bank card number
- The expiration date of the bank card
- CVC code of the bank card
- The e-mail of the bank card holder
Purpose of processing personal data
The function of E-transactions consists in processing the data transmitted, with the aim of carrying out a financial transaction between us and the user via the payment interface. E-transactions validates the transaction and transfers the funds according to a schedule established by it, to our company.
Storage by E-transactions
Your payment information is kept securely by E-transactions. The site does not store any data and does not have access to this banking information. To find out more about payment security, please click on the following link: https://www.e-transactions.fr/pages/faq.php.